Trust Center
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Alida is a community-centered research platform that helps the world's leading brands capture continuous feedback from engaged customer communities and turn it into actionable insight. Because our platform is entrusted with personal data from our customers and their communities, protecting that data is fundamental to how we operate. This Trust Center offers transparency into Alida's security posture, privacy practices, and compliance certifications, and lets you review or request access to our security documentation. For any security or privacy questions, contact our team at security@alida.com.
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Knowledge Base (FAQ)
- Where is customer data stored?
- What types of data do you collect and how is it used?
- Is there support for integration with identity providers like Okta, Azure AD, or Google Workspace?
- For how long do you retain customer data?
- How do you handle data encryption both in transit and at rest?
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